Email is still an extremely powerful way to engage your clients and get them to take action.
With a support ticket system to handle your clients’ requests, notifications are vital to let them know when you’ve replied.
Out of the box, these notifications will contain Glow’s branding however, by white labelling Glow to your business you can customise them by removing our branding and send the emails from a mailbox of your choice. Typically, that’ll be something like support@yourcompany.com.