Outside of handling support requests quickly and diligently, the next most important thing to a client is being informed of how you’re taking care of their website.
Our Timeline feature helps with this, as does the regular sending of Reports.
With Glow you’re able to create a report for your client whenever you want, detailing the work you have completed in maintaining their website.
You can personalise all of the content sections, including the introduction, conclusion and section introductions and choose which sections are included or excluded.
You’re also able to schedule reports, so that Glow sends them to your clients periodically, without you having to do anything. A huge time saver, as we all know how long it can take to generate reports!