L'alternative à WPMU DEV conçue pour les agences en relation directe avec leurs clients

Introduction

WPMUDEV’s The Hub is a slick dashboard offering the ability to manage multiple WordPress sites with some cool automation features built in. However it offers no ability for agencies to manage their clients’ support requests, resulting in agencies needing yet another product to sit alongside it in order for them to handle their entire support & maintenance service. - Phil Storey, Founder of Glow

When it comes to managing multiple WordPress websites, finding the right tools is crucial for efficiency and client satisfaction. While WPMUDEV’s The Hub offers impressive features for site management, it lacks integrated client support capabilities, leaving agencies searching for a more comprehensive solution.

Let’s dig in.

Why Use a WordPress Management Tool

At Glow, our software manages thousands of WordPress websites, and we speak to WordPress agency owners every day. The top 3 reasons we see agencies investing in WordPress management are:

• Reporting: Sending regular reports to clients to show them the work you’ve been doing to look after their website (prove the value of your service). This helps to keep their client investing in their support and maintenance service month over month, year over year. They solve this currently by using a product like Glow or by manually generating the reports each month using software like Adobe.
• Handling Support Requests from Clients: Many agencies still use email for handling support requests from clients, which is far from an ideal solution for a team of developers.
• Keeping on Top of WordPress Updates: Customers will either still be doing this manually, logging in and out of each website to run updates or they’ll be using a platform like Glow.

If we had to pick one word to summarise the value these platforms provide, it would be efficiency. The way we have seen successful agency owners grow their businesses is by improving efficiency and leveraging technology and automation.

Top 5 WPMUDEV Alternatives

For agencies seeking an alternative to WPMUDEV that offers a more comprehensive set of features, here are five top contenders:

1. ManageWP

ManageWP is a popular choice among agencies for its robust features and user-friendly interface.

• User Interface: Intuitive dashboard making site management seamless.
• Security: Offers security checks and performance scans.
• Pricing: Free to start with premium add-ons available.
• Support: Provides customer support and extensive documentation.

2. MainWP

MainWP is a self-hosted WordPress management solution that offers complete control over your WordPress sites.

• User Interface: Customizable dashboard within your WordPress install.
• Security: Integrates with leading security plugins.
• Pricing: Open-source with optional premium extensions.
• Support: Community support and premium support options.

3. WP Umbrella

WP Umbrella is designed to simplify the management and monitoring of multiple WordPress sites.

• User Interface: Clean and straightforward with real-time monitoring.
• Security: Uptime monitoring and PHP errors detection.
• Pricing: Plans starting at $1.99 per site per month.
• Support: Fast and friendly customer service.

4. InfiniteWP

InfiniteWP offers bulk management operations suited for agencies handling a large number of sites.

• User Interface: Centralized panel for bulk actions.
• Security: Provides backup and restore features.
• Pricing: Free core features with premium plans available.
• Support: Email support and knowledge base access.

5. Glow

Glow is an all-in-one platform that combines maintenance, support, and client reporting into a single dashboard.

• User Interface: User-friendly with a focus on efficiency.
• Security: Automated updates and monitoring tools.
• Pricing: Flexible per-website pricing model.
• Support: European-based support team offering personalized assistance.

More About Glow

Almost all agencies need the same core set of tools to efficiently manage multiple WordPress sites: a support system, a maintenance system, client reporting, team collaboration, and time tracking. And with traditional WordPress management software, you can get some of those tools, but not all.

"We used to have time tracking, tickets & reporting across different tools. Glow centralises all this into one easy to use dashboard." - Rick Makin, Head of Web Design, 21 Degrees Digital

Glow is the only product in the market that offers the ability to handle your entire WordPress care plan—support and maintenance service—from one dashboard.

Here are five reasons why Glow stands out as a top alternative:

• Fast, always-human support: Whenever you need us, it’s us you’ll chat to. Not AI. Not a chatbot. Actual humans.
• Maintenance and support ticketing in a single platform: Streamline your workflow by managing everything in one place.
• Flexible pricing: All features are included in every plan, with the option to extend your existing plan by adding more websites on a pay-as-you-go basis, making it cost-effective for agencies of all sizes.
• Leading industry reporting: Provide your clients with detailed and professional reports effortlessly, helping you to consistently prove the value of your service.
• Free white glove migration service: Transition to Glow smoothly with expert onboarding assistance at no extra cost.

Click here to download our free website report template and see what Glow can do for you.