Step 1
Log in to your account and go to Websites
from the main left hand menu.
Step 2
Find the website where you want to change the Uptime alert settings.
Step 3
You will now be shown the Website Area
.
From the inner menu select Uptime
.
Step 4
Across the top, click on the Alerts
tab.
Step 5
There are 2 different alert settings that you can customise:
- [As long as there is more than 1 person in your Glow account] Select which teammate should receive Uptime notifications
- Set when and how often that person should receive notifications
Step 6
To select which teammate should receive Uptime notifications, simply choose someone from the dropdown menu.
Step 7
To customise when and how often that person receives notifications, change the settings in the 2 dropdown menus in the Alert Rules
section.
- The first dropdown –
If the site is down for
– allows you to dictate when you receive the website ‘Down’ notification. Leave it as 0 mins
and the person above will receive the notification as soon as Glow marks the site as Down. Change it to, for example, 5 mins
, and Glow will notify the person above only once the site has been Down for 5 mins.
- The second dropdown –
Send a notification
– allows you to dictate how often the website ‘Down’ notifications are sent. Leave it as Once
, and Glow will only send one notification. Change it to, for example, Every 10 mins
, and Glow will notify the above person every 10 mins until the website is back online.
Use these in combination to set your desired alert rules.