Step 1
Log in to your Glow account and go to Clients
> Live Clients
from the main left hand menu.
Now click on the name of your client for who you want to turn off scheduled reports.
Step 2
You will now see the Client Area. From the inner menu, select Reports
.
Step 3
You will see 3 tabs at the top of your screen: All reports
, Create report
and Schedule
.
The All reports
tab will have loaded by default.
Click on the Schedule
tab.
Step 4
You will see confirmation that reports are currently scheduled for this client.
Click on the link that says Turn off
.
Step 5
On the next screen, tick the checkbox to confirm that you will now need to send reports manually for this client.
Then click the Turn off schedule
button.
Step 6
You will now be shown confirmation that scheduled reports have been turned off for this client: