Login to your Glow account.
Once logged in, click on Support Tickets from the main left hand menu.
The Support Tickets screen will load the All tickets tab from the inner menu automatically.
From this screen you’re able to:
- Click into a ticket to see the correspondence
- Use the Sort by, Filter by and Pagination to organise tickets
- Click on the Raise ticket tab from the inner menu, to raise a ticket to a client.