Viewing all support tickets - Glow
Knowledge Base

Viewing all support tickets

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Step 1

Login to your Glow account.

Step 2

Once logged in, click on Support Tickets from the main left hand menu.

Step 3

The Support Tickets screen will load the All tickets tab from the inner menu automatically.

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Step 4

From this screen you’re able to:

  • Click into a ticket to see the correspondence
  • Click on the Closed tab from the inner menu, to view only those tickets that have been closed (resolved)
  • Click on the Raise ticket tab from the inner menu, to raise a ticket to a client.
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