Step 1
Log in to your Glow account and go to Clients > Live Clients from the main left hand menu. Then click on the name of your client whose website you want to backup.
Step 2
You will now see the Client Area. From the inner menu, select Backups.
Step 3
You will now see the Backups screen:
Step 4
Click on the pink button in the top right corner of the screen that says: Backup now.
You will then see a popup appear in the top right corner, confirming that a backup is now in progress.
Check back in a few minutes and you will see the backup appear in the Backups section further down the screen.