Viewing open support tickets for a client - Glow
Knowledge Base

Viewing open support tickets for a client

Watch our short video

Step 1

Login to your Glow account.

Step 2

Once logged in, click on Clients from the main left hand menu.

Step 3

The Clients screen will load the Live clients tab from the inner menu automatically. Click on the name of the client for whom you want to view currently open support tickets.

manage multiple wordpress sites with glow, viewing open support tickets for a client

Step 4

You will now be shown the client area. The client’s name that you clicked in Step 3 above will be shown as the main heading at the top.

Step 5

Click on the Tickets tab from the inner menu. It will open on the Open tab by default:

manage multiple wordpress sites with glow, viewing open support tickets for a client
pink wavy line, representing flexibility

Start today, takes 1 min

Improve communication with your clients, easily prove the value of your service and deliver more efficient WordPress maintenance.
Start for free
  • 7 day FREE trial
  • No credit card needed
  • Cancel whenever